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We’re Here for You
Every CZZLR case begins with a story yours.
And if something ever needs attention, we’re right here ready to listen, fix, or simply help.
Our team reads every message with care, because behind every order is someone who believed in our art.
Our team reads every message with care, because behind every order is someone who believed in our art.
FAQs
Top Questions Answered
Where’s my order?
You’ll receive a tracking link once your order ships, typically within 3–5 business days after confirmation.
Can I cancel my order?
Yes, within 6 hours of placing it. Just email us before your design enters production.
Do you accept returns?
We accept returns only for items that arrive defective, damaged, or incorrect. Each piece is made to order, crafted uniquely for you.
How long does a refund take?
Approved refunds are processed within 3–5 business days through your original payment method.
Want more help?
Explore our full FAQ section for detailed answers on shipping, orders, and product care.
Talk to Us Your Way
Email Support
hello@czzlr.com
For order updates, returns, or general help.
Collaborations
collab@czzlr.com
For creators, photographers, and artists who want to collaborate.
Response Time
Within 24–48 business hours, Monday to Friday (IST).
Social Help
DM us on Instagram @czzlinghot for lighter queries or updates.
We love seeing your creations and are always just a message away.
Got Any Questions?
Use the form below to get in touch with the sales team
Our Promise
Made with CareSupported with Heart
Every message we receive is read by a real person, not a bot.
We don’t just resolve issues; we make things right, the way art deserves to be treated — with patience, empathy, and precision.
Because for us, care isn’t a department.
It’s part of the design.
